General Platform Use
Answers to common platform questions
19 articles
How do I report an issue with a provider?
Can I have multiple accounts?
What should I do if I forget my password?
How do I contact support?
I’m not receiving SMS/email alerts — what should I do?
Can I request new features?
Can I change the email linked to my account?
Can I use CopyWins on multiple devices at once?
Do you offer dark mode?
How do I update my password?
What happens if my account is suspended?
Will I get notified about CopyWins updates?
Can I transfer my subscription to another user?
What happens during system maintenance?
Can I share my CopyWins account with friends or family?
What happens if I move to a restricted country?
Can I merge two accounts?
Why does CopyWins use Yoti to check if I’m over 18?
Why does CopyWins use Stripe for payments and payouts?
