If a subscriber disputes a payment, Stripe temporarily withholds the funds while the claim is reviewed. During this period, CopyWins investigates and provides evidence (like subscription records) to fight fraudulent chargebacks. If the dispute is resolved in your favor, the funds are released back. If not, the payment is refunded to the subscriber. Multiple chargebacks may result in suspension, since they can signal misuse of the platform.
How does CopyWins handle chargebacks?
Updated over 2 months ago
